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Coverage

Wholesale research & retrieval

Records are only as good as the source they came from.

Hire Well is a wholesale research operation for the companies behind background screening. We go to the source that holds the record — the court, the agency, the registry — and return it in a form your platform can use.

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We sell to screening organizations only. We do not sell background checks to employers and we do not compete with our clients.

The Hire Well research aperture Concentric arcs form an open ring. Labelled record sources — county courts, state repositories and public registries — sit on the outer orbit and resolve inward through a verification layer to a single verified record at the centre. COUNTY COURTS REGISTRIES REPOSITORIES VERIFIED
ISO/IEC 27001:2022Information security management certification
PBSA memberProfessional Background Screening Association
BBB accreditedBetter Business Bureau accreditation
Platform integrationBuilt to deliver into your screening workflow

What we do

Three ways screening teams use us.

Full solution architecture

County and court research

Research performed against the court that actually holds the file, with the access method recorded on the result so scope is never left to assumption.

Court research

Public-record retrieval

Locating and obtaining records from the agency or registry that holds them, including the requests that need a person rather than an interface.

Record retrieval

Coverage as a working answer

Coverage published per jurisdiction — court of record, research method, identifier requirements, fees and conditions — not as a national average.

How coverage works

The difference

A database says a record might exist. A source says what it holds.

Aggregated data is fast, broad, and not the record. It is a pointer to something that was true when a contributor last uploaded it. Primary-source research is slower to build and harder to run, and it is the reason a jurisdiction-level search still exists.

What aggregated data gives you

  • A snapshot from whenever the contributor last supplied it
  • A refresh cycle set by the vendor, not by the court
  • Dispositions and sealings that may lag, or never arrive
  • Gaps that are invisible in the response

What primary-source research gives you

  • A read of the source's own index on the day of the search
  • The disposition as the source records it
  • The research method attached to the result, so scope is explicit
  • A named researcher and a timestamp behind the record

Coverage

Coverage is a jurisdiction fact, not a percentage.

A coverage claim you cannot interrogate is not worth much to an operations team. Ours is published one jurisdiction at a time: which court holds the record, how it is accessed, what identifiers the clerk requires, what the court charges, and any condition that makes that jurisdiction behave differently from its neighbours.

How coverage is published Request your jurisdictions
Coverage published to jurisdiction level A hierarchy descending from state to county to court of record, then to the research method, identifier requirements, court fee, turnaround and any special conditions for that jurisdiction. STATE COUNTY COURT OF RECORD RESEARCH METHOD IDENTIFIERS & FEES TURNAROUND & CONDITIONS the ordering unit for most buyers which court actually holds the file how that court is accessed what the clerk requires, what it costs what to expect, and what is different here
Research methods resolving to one record Four research routes — on-site at the counter, a public access terminal, a written clerk request, and the court's own portal — converge through a verification stage into a single returned record. The method used determines what the search can contain. ON-SITE TERMINAL CLERK REQUEST COURT PORTAL counter access court-set scope clerk queue credentialed VERIFICATION IDENTIFIER MATCH SECOND READ RECORD + PROVENANCE

Method matters

The route into a record decides what the record can say.

An on-site search reads the index the court keeps. A portal search reads what the court chooses to publish. Those are not the same search, and a result that hides which one was used is a result you cannot defend when it is challenged.

Every record we return carries the method used and the time the search ran.

The full workflow

Integration

Built to arrive inside the system you already run.

Research should land as another line in the workflow your team already operates, not as a separate process someone has to babysit. We work with screening platforms to fit ordering and delivery to how your operation actually runs.

Talk to us about integration Trust & Security
Integration with a screening platform Orders pass from a screening platform into Hire Well intake, then to jurisdiction routing and research, and return to the platform with the research method and search timestamp attached to the record. YOUR PLATFORM HIRE WELL JURISDICTION ORDER SOURCEAUDIT TRAIL ROUTINGRESEARCH & REVIEW COURT OF RECORDSOURCE OF TRUTH RESEARCH METHOD AND SEARCH TIMESTAMP TRAVEL WITH EVERY RECORD

Next step

Send us the jurisdictions you order in.

Tell us where your volume actually sits and we will come back with a coverage review for those jurisdictions — court of record, research method, identifier requirements and conditions.

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